IT4DOCS – Customised IT Solutions for Healthcare Providers

Better understanding your business technology to provide an exceptional IT support service all day, every day.

IT4DOCS – For Complimentary IT Health Check

Contact us now to see if you qualify for a complimentary, obligation-free IT health check.

The Complete IT Solutions in Western Australia

Welcome to IT4DOCS

IT4Docs is Western Australia’s only IT service provider specialising solely in customised IT support for medical practitioners. Working exclusively in the medical IT field allows us to really understand your business’ technology needs, and customise an IT support and maintenance program for your practice. Let our experienced team of IT professionals focus on your business technology needs, so that you can focus on what’s really important.

Design - Implementation - Support

Why Choose Us?

Better Understanding Your Business Technology

CUSTOMER FOCUS

Our central focus is our customers. Our team of friendly professionals from our administrative staff to our IT technicians, are dedicated to exceeding your expectations.

AROUND THE CLOCK SUPPORT

Our helpdesk support is available 7 days a week and we guarantee a 1 hour response time. Our after-hours helpdesk is also available 24/7, to help resolve any IT emergencies.

COMPETITIVE PRICES

We offer unlimited fixed-price IT support, with your first hour of remote support at only $50. We will customise an IT support package to suit your needs and budget.

WE UNDERSTAND YOUR BUSINESS

Our experienced team members are specifically trained in medical software, and specialise solely in providing customised IT solutions for medical professionals.

Our Solutions

24/7 REMOTE MONITORING

We take a preventative approach to your business’ network performance and offer a 24-hour software and hardware monitoring service. We’ll make sure that your business IT systems are always operating smoothly.

INSTALLATION, REPAIRS AND MAINTENANCE

We can install a range of IT equipment for your business including desktops, servers, routers, printers and scanners. Our experienced team will also efficiently resolve any software or hardware errors in your current IT systems.

PREVENTATIVE MAINTENANCE

We will work closely with you to design a weekly or monthly maintenance program for your IT infrastructure, to ensure that your IT systems are always healthy. This means that any faults will be identified as soon as they happen, allowing us to resolve them quickly.

NETWORK SECURITY

We understand that data security is absolutely paramount in your business. Our managed security service will secure your data, and ensure that your business is protected against hackers, viruses, malware and adware.

NETWORK MANAGEMENT

We can setup a cost-effective and high-speed network connection for your business. We also offer a customised network monitoring and maintenance service, to make sure that your business is always online, and fast.

DISASTER RECOVERY

We believe that backing up your data is essential. Our business continuity framework ensures that your data is backed up automatically and that disaster recovery procedures are in place, so that your business is prepared for anything.

BUSINESS IT CONSULTING

We will work closely with you to understand your business, and advise you on how best to utilize your IT systems to achieve your business goals. We will streamline and optimize your current IT infrastructure, to ensure you’re getting what you pay for.

SOFTWARE SUPPORT

We provide specialized software support for all of your medical software such as Best Practice, Medical Director and Genie, as well as general Microsoft software support. Please contact our experienced and friendly IT experts for help.

IT SUPPORT

Our IT experts are available to assist you with any IT problems or emergencies 24 hours a day, 7 days a week. We offer affordable IT support in plain English, and can come and help you onsite, or resolve any problems you have remotely.

Who We Support